Choosing Our Federal Way Property Management Team Leads to More Success!
We deliver full-service property management for residential rental homes.
At The Joseph Group, it’s not just a rental—it’s a home! We understand the importance of meeting your financial objectives, and that starts with treating every rental property as a home for valued residents.
Improving your real estate investment returns requires an experienced team that prioritizes excellent care for our renters and properties. In Federal Way, there’s no better team to deliver the results you need through the latest technology and proven business practices.
What The Joseph Group offers
Our Philosophy — Provide the Highest Level of Services by Combining the Best Team with the Best Systems
Core Services
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Team of Professionals / Dedicated Contact Point
Benefit from our Team of Experts, offering a collective wealth of property management experience, all while enjoying the convenience of ONE Dedicated Client Contact Point. This approach ensures you have easy access to specialized knowledge and support, while maintaining a single, consistent point of contact for all your property management needs.
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Resident Support and Lease Compliance
Provide top-notch support and ensure adherence to lease terms with our Resident Support and Lease Compliance service. This offering includes dedicated assistance for resident inquiries and issues, along with vigilant monitoring of lease compliance, ensuring a harmonious and professionally managed living environment for your residents.
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Resident Benefit Package
Enhance resident satisfaction and property value with our Resident Benefit Package. This service offers a suite of benefits and conveniences to residents, such as maintenance hotlines, utility set-up assistance, and other value-added services, fostering a positive living experience and increasing resident retention.
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End of Year Statement and 1099 Reporting
Streamline your financial reporting with our End of Year Statement and 1099 Reporting service, designed to simplify your tax preparation. We provide comprehensive end-of-year financial statements and accurately prepare 1099 forms for your property investments, ensuring compliance and peace of mind.
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Eviction and Legal Support
Navigate the complexities of resident issues with confidence using our Eviction and Legal Support service. This essential service offers expert assistance and guidance through the eviction process and any legal matters related to property management, ensuring you are well-supported and legally compliant in challenging situations.
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Easy Button Transition and Onboarding
This offering provides a smooth and efficient onboarding process for new property owners, ensuring a quick and easy transition with comprehensive support and guidance every step of the way. If you're moving over from another Property Management company we can work directly with them.
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Annual Property Visits
Ensure the ongoing quality and maintenance of your property with our Annual Property Visits service. This service includes thorough walkthroughs and assessments once a year, providing you with detailed reports on the property's condition and any recommended maintenance or improvements, safeguarding your investment's value and appeal.
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Move In / Out Condition Reporting
This comprehensive service includes detailed condition reports at both move-in and move-out, documenting the state of the property to ensure accountability and protect your investment from potential damages.
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Express Pay
Get paid fast with our Express Pay service, offering expedited payment processing for your rental revenues. We pay clients twice weekly, ensuring faster access to your funds and improving financial management and efficiency for property owners.
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Monthly Statements and Reporting
Stay informed and on top of your property's financial performance with our Monthly Statements and Reporting service. This offering provides detailed, easy-to-understand monthly financial statements and reports, giving you a clear overview of income, expenses, and other critical financial metrics for effective property management.
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Rent Collection and Bill Payment
Effortlessly manage your property's finances with our Rent Collection and Bill Payment service. We ensure timely rent collection from residents and take care of all bill payments related to your property, offering a hassle-free financial management solution that maximizes convenience and reliability for property owners.
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24/7 Online Access and Portal
Offering round-the-clock availability for reviewing property details, managing transactions, and accessing important documents. This user-friendly portal ensures convenience and transparency for property owners, ensuring you stay informed and in control anytime, anywhere.
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24/7 Emergency Response and Support
Rest assured with our 24/7 Emergency Response and Support service, providing immediate assistance for any urgent property-related issues. Our dedicated team is available around the clock to handle emergencies, ensuring prompt resolution and peace of mind for property owners and residents alike.
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24/7 Maintenance Coordination
Keep your property in top condition with our 24/7 Maintenance Coordination service. We offer round-the-clock coordination of all maintenance needs, ensuring timely and efficient handling of repairs and upkeep. This service guarantees that your property remains well-maintained and issues are resolved quickly, regardless of the hour.
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Maintenance Transparency
Experience complete clarity and honesty with our Maintenance Transparency service. We provide clear, detailed breakdowns of all maintenance activities and costs, ensuring you are fully informed and in control of the upkeep of your property. This service fosters trust and accountability in property maintenance management.
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Utility and Maintenance Reduction Program
Maximize efficiency and reduce costs with our Utility and Maintenance Reduction Program. This service is designed to identify and implement strategies for reducing utility expenses and maintenance costs, leveraging sustainable practices and smart management solutions to enhance the profitability and environmental footprint of your property.
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Comprehensive marketing and advertising
Boost your property's visibility and attract quality residents with our Comprehensive Marketing and Advertising service. This service includes targeted and strategic promotion across various platforms, ensuring your property reaches a wide audience. Our expert marketing techniques are designed to showcase your property's best features, attracting the right residents quickly and effectively.
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Turnover Repair and Management
Efficiently manage property transitions with our Turnover Repair and Management service. This service focuses on swiftly addressing repair needs and overseeing all aspects of property turnover, ensuring that your property is promptly restored to its optimal condition and ready for new residents, minimizing downtime and maintaining rental income continuity.
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Comparative Market Analysis and Strategy
Gain a competitive edge with our Comparative Market Analysis and Strategy service. We provide an in-depth analysis of current market trends and pricing in your area, enabling us to develop a tailored strategy for your property. This ensures optimal pricing and positioning in the market, enhancing your property's appeal and profitability.
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Rent Ready Checklist and Walkthrough
Ensure your property is in prime condition for new residents with our Rent Ready Checklist and Walkthrough service. This service involves a thorough check-up of your property against a comprehensive checklist, ensuring every aspect meets our high standards for rent readiness. The walkthrough guarantees that your property is attractive, functional, and ready to welcome new residents, securing the best rental experience from the start.
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Resident and Pet Screening
Mitigate risks with our Resident and Pet Screening service. We conduct thorough background checks on all potential residents, including credit, rental history, and criminal background (when allowed), as well as comprehensive pet screening. This ensures that only responsible residents and pets occupy your property.
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Right Price Promise
We pledge to set the most competitive and fair rental rates, balancing market dynamics with your financial goals. This promise ensures your property is priced accurately to attract residents and maximize your investment returns, reflecting our commitment to providing exceptional property management services.
Premium Features
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Custom Tailored Reporting
Receive reports designed to meet your unique needs with our Custom Tailored Reporting service. This offering allows you to specify the type of financial and operational data you wish to track, ensuring you receive personalized, relevant reports that directly align with your specific interests and management style. This customization facilitates more informed decision-making and a clearer understanding of your property's performance.
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Quarterly rental reporting
Stay updated on your property's performance with our Quarterly Rental Reporting service. This service provides comprehensive rental and financial reports every three months, giving you a detailed overview of your property's earnings, expenses, and occupancy trends. These regular updates allow for timely insights and informed decision-making to optimize your property's profitability and management strategies.
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Priority Portfolio Review
This offering includes a prioritized, in-depth analysis of your entire property portfolio, identifying areas for improvement and potential growth opportunities. By focusing on your most critical property management needs, this service helps you to optimize your investments and achieve your long-term financial goals.
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State of the Art Move In / Out Condition reporting
Experience cutting-edge accuracy and detail with our State of the Art Move In/Out Condition Reporting service. Utilizing the latest technology and thorough inspection techniques, we provide precise and comprehensive condition reports during resident move-in and move-out. This service ensures an unmatched level of detail in documenting the property's state, safeguarding your investment and establishing clear accountability for residents.
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FAST Turnover Repair and Management!
Speed up property transitions with our FAST Turnover Repair and Management service. Designed for rapid response and efficiency, this service focuses on quickly addressing all repair needs and managing every aspect of property turnover. We ensure your property is swiftly restored to top condition, reducing downtime and maintaining consistent rental income, all without sacrificing quality.
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On-Demand Property Surveys
This service offers you the flexibility to request property surveys whenever you need them, providing up-to-date information on the condition and maintenance needs of your property. These tailored surveys are designed to give you peace of mind and help you address potential issues promptly, ensuring your property remains in excellent condition.
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Preventative Maintenance Program
This proactive service schedules regular maintenance activities to prevent issues before they arise, focusing on the longevity and efficiency of your property. By anticipating and addressing potential maintenance needs early, this program helps in reducing emergency repairs and associated costs, ensuring your property remains in optimal condition and enhancing resident satisfaction.
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Property Preservation Program
Safeguard the value and appeal of your property with our Property Preservation Program. This comprehensive service is dedicated to maintaining and enhancing the physical condition of your property over time. It involves regular inspections, timely repairs, and improvements, ensuring your property remains attractive and functional. This program not only preserves the aesthetic and structural integrity of your property but also contributes to its long-term market value and appeal to residents.
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Repair Relief Program
Ease the burden of unexpected repairs with our Repair Relief Program. Designed to provide peace of mind, this service offers support and financial assistance for major, unforeseen repair needs. By mitigating the impact of large, unplanned expenses, our program ensures that your property remains well-maintained and financially manageable, even in the face of significant maintenance challenges.
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Professionally Curated Marketing Collateral
Showcase your property in the best light with our Professionally Curated Marketing Collateral service. This service provides expertly designed, high-quality marketing materials tailored to highlight the unique features and appeal of your property. Our professional collateral ensures your property stands out in the competitive market, attracting the right residents and maximizing your rental potential.
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Ultimate Renting System
This comprehensive service streamlines the entire rental process, from marketing to resident screening, lease signing, and rent collection. Designed for maximum efficiency and effectiveness, this system ensures a smooth, hassle-free renting experience for both property owners and residents, while optimizing occupancy rates and rental income.
Performance Guaranteed
Happiness Guarantee
Concerned about being locked into a lengthy property management contract? Our Happiness Guarantee offers you complete peace of mind. You have the flexibility to terminate our services at any time, without the worry of a long, drawn-out contract. This guarantee empowers you with the freedom to choose what's best for your property, ensuring you're always satisfied with your management choice. It's our way of showing confidence in our services and our commitment to your happiness as a property owner.
Rent 365!
Facing the stress of a vacant property? Our Rent 365 guarantee is here to ease your concerns. We promise to have your property rented in 21 days or less. If we don’t meet this target, we step in and pay the rent. This guarantee demonstrates our confidence in our ability to find quality residents quickly and efficiently, ensuring your rental income remains uninterrupted. With Rent 365, you can trust that we are fully committed to minimizing vacancy periods and maximizing your rental income, all year round.
Get Paid FAST!
Concerned about the timeliness of your rental income? With our Get Paid FAST, you can rest easy. We guarantee that you will be paid within 5 business days of us receiving the rent. If this doesn’t happen, we'll waive our management fee for that month. This commitment ensures that your cash flow remains steady and reliable, and it demonstrates our dedication to efficient and effective rent collection. Enjoy the peace of mind knowing that your financial interests are being prioritized, with a guarantee that protects you against delays.
Eviction Support
Facing an eviction scenario can be both stressful and expensive, with the unpredictability of legal costs adding to your concerns. Navigating this process often comes with unforeseen expenses, disrupting your financial planning. Our Eviction Guarantee addresses this directly. We offer coverage for up to $3,000 in legal costs associated with evictions, providing not just financial security but also peace of mind. With this guarantee, you can rest assured that you're safeguarded against unexpected legal fees and have expert support throughout the eviction process, ensuring a smoother and more financially manageable experience.
Maintenance Troubleshooting Guarantee
Facing unexpected maintenance issues can be a headache and a financial strain. Our Maintenance Troubleshooting Guarantee eases this burden by providing coverage of up to $500 for any maintenance problems. This guarantee means that if an issue arises, you’re not alone in handling the costs. We stand by the quality of our maintenance services and show this by sharing the financial responsibility for unexpected repairs, ensuring you're supported and your property is well-maintained without added financial stress.
Small Maintenance Price Match Guarantee
Concerned about overpaying for small maintenance tasks? Our Small Maintenance Price Match Guarantee offers a solution. If you find a lower price for a maintenance job (up to $500), we will match it. This guarantee ensures that you're not only getting quality maintenance work but also at the best possible price. It's our way of ensuring that you receive cost-effective service without compromising on the quality of care your property receives, giving you both value and peace of mind.
Pet-Friendly Guarantee
Welcoming pets in your rental property can bring its share of worries, especially about potential damages they might cause. You might be hesitant, thinking about the costly repairs that could arise from pet mishaps. But with our Pet-Friendly Guarantee, you can put those fears to rest. We offer you up to $3,000 coverage for any pet-related damages. This guarantee allows you to confidently open your doors to pet owners, secure in the knowledge that you're financially protected against potential damage. It's a win-win: you can attract a wider range of residents and ensure your property remains well-cared for, all without risking your finances.
No Regrets, Try Before You Buy!
Ever worried about committing to a property management service only to find it doesn't meet your expectations? With our 'No Regrets, Try Before You Buy' offer, you can put those concerns aside. You get a 90-day trial period to experience our top-tier management services. If within this period you feel our services aren’t the right fit for you, we offer a 100% refund of all management fees paid. This means you can experience our services risk-free, ensuring you make a decision that you're completely comfortable with, without any financial drawbacks.
Easy Button Transition and Onboarding
Thinking of switching property management services but worried about early termination fees? Our Easy Button Transition and Onboarding service has you covered. We can buy you out of your existing property management contract if they impose early termination fees. This means you can transition to our services without the financial burden of leaving your current provider. We make it easy and cost-effective to switch to our superior property management services, ensuring a smooth and worry-free transition.
12-month Resident Guarantee
Ever worry about your resident movingn early? Our 12-Month Resident Guarantee addresses this concern. If your resident moves out within the first 12 months of their lease, we will find you a new resident for free. This guarantee ensures that you're not left struggling with unexpected vacancies and the associated costs of re-renting. It's a testament to our commitment to providing you with long-term, stable tenancies and reducing the hassle and expense of resident turnover for you.
Right Price Guarantee
Worried about your property renting at the right price? With our Right Price Guarantee, those concerns are a thing of the past. We guarantee that your property will rent at the listed price. If it rents for less, we will cover the leasing commission. This means you can be confident in the pricing strategy we set, knowing that it aligns with market value and your financial goals. Our guarantee ensures that you achieve the optimal rental income, and we stand by our pricing expertise by shouldering the cost if the target isn't met.
Next Steps
The next step is to have a Discovery Call with our team to see if we're a good fit for you. When you're ready, click Get Started to reach out to us.
Fair Pricing. Customizable Plans.
Our industry-leading suite of services is priced and packaged to meet investors exactly where they are at. From the first-time landlord to the seasoned investor, I know we have an solution for you. (if not, I'll make one)
Performance Guarantees.
I've seen a lot of companies in this industry make promises, but not back them up. Our performance guarantees align your needs, with our services, and backed by more than just a promise. I challenge you to ask your current management company, "Do they guarantee it?"
#1 in this market.
Our goal is to be the #1 property management company in Western Washington. We won't settle for less. Our philosophy has always been to combine the BEST people with the BEST systems, to deliver the very BEST in service. Give us the opportunity, and we will earn your business for life.
Federal Way Area Information
Federal Way is a city in King County, Washington, United States.
It is a coastal city inside the Seattle metropolitan area. Its southwestern boundary is NE Tacoma Puget Sound, to the south is the cities of Milton, then Fife, then Tacoma. It is bordered by Des Moines and Kent on the northeast, Auburn as well as the town of Lakeland North and Lakeland South in unincorporated King County on the east, Milton on the south, and Tacoma as well as Fife Heights and Dash Point in unincorporated Pierce County on the